SHIPPING POLICY

Policy applicable scope

This shipping policy standardizes the full process of beauty and wellness product order processing, leak-proof packaging, international logistics transportation, and abnormal parcel handling, applying equally to all global customers and regions.

Free worldwide shipping official provisions

We provide permanent complimentary worldwide shipping for every customer order. There is no minimum order value limit, and no shipping fees, handling fees, or regional surcharges will be charged during checkout.

Unified US dollar settlement standard

All website transactions are settled solely in US dollars. The final checkout price only includes product costs without extra logistics expenses, ensuring transparent and consistent global pricing standards.

Standard pre-shipment preparation period

After payment confirmation, our team completes order verification, product integrity inspection, professional leak-proof and pressure-resistant packaging, and shipment arrangement within 1 to 3 business days.

Global unified estimated delivery time

All cross-border parcels follow a unified delivery cycle of 6 to 12 business days globally. No expedited shipping option is available for any skincare, makeup, or wellness product category.

Real-time logistics tracking service

Once the order is dispatched, the system automatically generates a tracking number and sends it to the customer’s reserved email. Users can check real-time transportation progress and parcel status at any time.

Uncontrollable external logistics factors

Global cross-border delivery may face unavoidable delays due to customs clearance procedures, international public holidays, extreme weather, and third-party logistics system failures.

Delivery delay liability explanation

All displayed delivery times are estimated reference values only. We do not bear legal responsibility for delays or parcel status changes caused by uncontrollable external factors beyond our operational scope.

Customer customs responsibilities

Customers must abide by local import regulations for cosmetics, skincare products, and health supplements in their region. All import tariffs, duties, and customs clearance fees shall be borne solely by the purchasing customer.

Logistics abnormality solution support

Our team continuously tracks all order logistics status. Within policy scope, we provide official certification documents and targeted solutions for package leakage, damage, loss, and other logistics-related abnormalities.