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There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Bleached and dyed hair can easily fade due to frequent exposure to sunlight and frequent shampooing. If you want to lock your hair color and slow down the speed at which your hair fades to golden yellow, it is recommended that you use a yellow-removing shampoo to wash your hair. Hair color is more likely to fade and turn yellow, so you need to use a shampoo of the same color. It can not only deeply cleanse the scalp, but also effectively protect the color and prevent yellowing. It is recommended to use it every time after shampooing after dyeing. You need to use it consistently to make your hair color brighter and longer-lasting! Color Fixing Shampoo Product Introduction: Specially designed for bleached and dyed hair, it can help hair fade due to shampooing. Cationic polymers form a protective film on the hair surface, reducing the loss of hair dye pigments and enhancing color durability. Sulfate-free formula, gentle cleansing without damaging hair color. Small molecules penetrate to moisturize and repair damaged hair scales after dyeing, reduce dryness and split ends, and prevent breakage after dyeing. Cationic triple color lock system: Forms a cationic color protection film to neutralize the negative charge of dyed hair and reduce pigment loss. How to use: STEP 1: Wet your hair and apply evenly. Wear disposable gloves, start from the roots and massage all the hair, gently rub out foam and massage for 2-3 minutes to restore the color of the discolored hair. STEP 2: Leave on for more than 5 minutes and rinse off. The longer the stay time, the darker the color. STEP 3: Use color-fixing conditioner and leave it on for 3-5 minutes. Apply evenly on hair, leave on for 3-5 minutes, then wash. STEP 4: Blow dry your hair. Press with a towel first, then use a hair dryer to blow dry the roots first and then the ends. Note: 1. Color-fixing shampoo cleans your hair normally while naturally protecting the color. It can be used on the scalp and every day. 2. As MD'S TELLA Color Fixing Shampoo has a strong dyeing effect, it is recommended to wear disposable gloves when using it to avoid staining your fingers or nails. 3. If your scalp is oily and dirty, you can clean your hair occasionally with regular shampoo. PS: It is recommended to use normal shampoo once after using color-fixing shampoo five times. 4. Never use normal shampoo after using color-fixing shampoo, otherwise it will affect the color protection effect. PS: Using ordinary shampoo will affect the color protection effect, so try to use it as little as possible. 5. The product has a certain dyeing function. The actual color after washing will vary according to each person's hair quality and hair color. The actual dyeing effect shall prevail.
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